Legal

Sub-processors

Last updated 22 August 2026

Every third party that can see customer data, what it does, and when it is involved at all. Most of them are only ever reached because a notary asked for something specific — an identity check, a qualified signature, a video session.

1 · Current sub-processors

ProviderWhat it doesWhereWhen it applies
CloudflareHosting, storage and live video sessionsGlobal; storage in the EU jurisdiction for workspaces that require itAlways
DiditIdentity verification: document check, liveness and face match (biometric data)European UnionOnly when an identity check is requested for a specific person
e-signature.euQualified electronic signatures (qualified trust service provider)European UnionOnly when a qualified signature is applied
ResendTransactional email delivery (invitations, one-time codes, notifications)United States / European Union, depending on the sending accountWhen a message is sent — including from a notary's own connected account
StripeSubscription billing, and payments a notary takes from their own clientsUnited States / IrelandOn billing and payment pages; card details are entered on the provider's own pages, never ours
TwilioText-message delivery (one-time codes, appointment reminders): phone numbers and message contentsUnited StatesOnly when a text message is sent
GoogleOptional sign-in with a Google accountGlobalOnly if you choose to sign in with Google instead of an email address and password
Configured AI providerAutomatic job-progress summaries, written from job activity metadata — never from document contents, which are not sentUnited States, unless the configured endpoint says otherwiseOnly when a job summary is generated

2 · What is not on this list

There is no analytics provider, no advertising network and no tracking pixel — in the product, on this site, or in the emails a signer receives. Fonts are served from our own domain. A notary who connects their own email or payment account brings their own provider relationship; we do not see the credentials.

Exchange rates for the approximate price shown in a visitor's own currency are fetched on a schedule from a rates service. Nothing about any person is sent to it — it is asked what a currency is worth, not who is asking — so it processes no personal data and is not a sub-processor.

3 · Changes

We update this page before a new sub-processor starts processing customer data. Under the Data Processing Addendum you may object on reasonable data protection grounds — write to privacy@selfservicenotary.com.

  • 22 August 2026Added Twilio, which delivers one-time codes and appointment reminders by text. It had been in use and undisclosed.
  • 1 August 2026First published as its own page.